Communications Coordinator

HST works across advocacy, health, and rights, engaging healthcare providers, law enforcement agencies, judiciary members, legislators, government bodies, media, and students to sensitise them on issues related to sexual orientation, gender identity, and public health. The organisation also provides legal support, crisis intervention, mental health counselling, and nutrition services to its communities.

HST’s HIV interventions are supported by the National AIDS Control Organization (NACO) and the Mumbai District AIDS Control Society (MDACS). Through public health systems and in-house clinics, HST delivers essential HIV prevention, testing, treatment, and care services to MSM and transgender communities.

For more information, visit www.humsafar.org.

Project NETREACH – Overview

Project NETREACH is a digital HIV intervention designed to reach high-risk and key populations through virtual outreach and online engagement. The project aims to bring digitally active but underserved populations into the ambit of the National HIV Programme.

NETREACH is supported by The Global Fund (GFATM), with India HIV/AIDS Alliance as the Principal Recipient.

Key Responsibilities

• Serve as a coordination point between internal teams, partner organisations, agencies, and other external stakeholders

• Support the planning, execution, and documentation of communication and outreach activities, including:

-Influencer and digital creator collaborations

-Press and media engagements

-Brand and institutional partnerships

-Collaborations with app-based and digital platforms

-Engage with communities across digital platforms to support outreach, campaign visibility, and information dissemination

• Create communication materials such as posters, reels, short videos, and other social media creatives; basic video editing skills are an advantage.

• Plan, execute, and optimize paid digital campaigns across platforms (Meta, Google, etc.) to drive reach, engagement, and conversions (e.g., website traffic, testing uptake).

• Monitor, analyze, and optimize campaign performance (organic and paid), including ad metrics, audience insights, and conversion trends.

• Prepare reports, presentations, and documentation related to communication activities and outcomes.

• Support the planning, coordination, and execution of offline and online events, including campaigns, launches, and stakeholder meetings

Qualifications and Skills

• Minimum 2 years of experience in communications, marketing, digital media, or a related role.

• Bachelor’s degree in communications, marketing, journalism, media studies, or a related field.

• Strong organisational and time management skills, with the ability to handle multiple tasks and deadlines.

• Experience coordinating with multiple stakeholders, agencies, or partners

• Basic understanding of public health, development communication, or social sector campaigns is an advantage.

• Proficiency in content creation tools such as Canva and social media design/video tools

• Hands-on experience with digital advertising platforms (Meta Ads Manager, Google Ads) and basic understanding of campaign metrics (CTR, CPC, conversions).

• Strong written communication skills, with experience writing for: o Social media o Websites o Newsletters o Press releases

• Ready to work in a fast-paced, mission-driven environment

Application Process

Interested candidates should email their CV and a cover letter explaining their suitability for the role to jobs@humsafar.org, with the subject line:

“Communications Coordinator, Mumbai”

Applicants are encouraged to share samples of their work, including links, screenshots, or portfolios relevant to communications, digital media, or content creation.

Deadline for applications: 11th May 2026

Come home to Humsafar!

Communications Coordinator