Digital Content Officer
Reporting to: Advocacy Manager
Location: Mumbai
Last Date to Apply: 13th April 2025
Organization Background:
The Humsafar Trust (HST) is India's first community-based organization working for the health and human rights of LGBTQ+ individuals. Established in 1994, HST has been at the forefront of advocacy, capacity-building, research, crisis intervention, and legal and social empowerment for LGBTQ+ communities across India. The organization works with national and international stakeholders to strengthen LGBTQ+ inclusion in policy, education, healthcare, and workplaces.
As part of its TRANScend Initiative, HST is expanding digital accessibility and information-sharing for transgender and LGBTQ+ communities through online platforms, ensuring reliable access to research, advocacy materials, media resources, and legal information.
Role Background:
The Consultant – Digital Content & Community Resource Management will play a key role in managing and expanding HST’s digital information platforms. The consultant will independently identify, curate, and upload trans and LGBTQ+ community-focused content, ensuring that the latest research, policy updates, community initiatives, and news are well-documented and accessible.
This role is ideal for someone who is deeply connected to LGBTQ+ community spaces (both online and offline), understands digital content management, and is passionate about strengthening knowledge-sharing and advocacy.
Key Responsibilities
1. Content Curation & Information Management:
· Identify, collect, and organize research papers, policy documents, advocacy materials, and media reports related to LGBTQ+ rights and transgender issues in India.
· Update and maintain trans and LGBTQ+ community directories, including Trans-led CBOs, advocacy networks, and organizations.
· Track and archive community-driven news, event updates, and legal developments.
2. Digital Platform & Website Management
· Manage and regularly update HST’s LGBTQ+ information platforms and websites with fresh content.
· Ensure easy accessibility, categorization, and searchability of resources.
· Work with the internal team to optimize website content, structure, and engagement.
3. Community Engagement & Dissemination
· Stay actively connected with LGBTQ+ networks, social media spaces, and online advocacy platforms to source emerging content.
· Establish and maintain relationships with Trans-led organizations, researchers, journalists, and activists to ensure consistent updates.
· Develop and implement dissemination strategies to share relevant content with community stakeholders, including newsletters, mailing lists, and social media outreach.
4. Coordination & Reporting
· Collaborate with HST’s advocacy, research, and communications teams to align content strategy with broader organizational goals.
· Maintain documentation of all uploaded resources and content updates.
· Provide monthly reports on platform engagement, new content additions, and emerging trends.
Qualifications & Competencies
· Strong LGBTQ+ community engagement – Deep understanding of trans and LGBTQ+ issues in India and well-networked with community groups and digital advocacy spaces.
· Digital proficiency – Experience with website content management systems (CMS), online archives, and digital tools for organizing information.
· Content curation & research – Ability to identify, analyze, and summarize research papers, policies, and advocacy materials.
· Independent working ability – Self-motivated and able to take ownership of content identification, curation, and uploads without constant supervision.
· Strong writing & communication skills – Able to write summaries, categorize information, and create accessible digital content.
· Attention to detail – Ensures accuracy, relevance, and accessibility of all published content.
· Candidates with background in social sciences, Journalism, Media Studies, Gender Studies, or a related field preferred.
· Minimum 1-2 years of experience in digital content management, research, LGBTQ+ advocacy, or community engagement.
· Prior experience working with LGBTQ+ organizations, online resource hubs, or research institutions is preferred.
· Working knowledge of content management systems (CMS), website updates, and digital tools is a plus.
Compensation:
We offer market-aligned, equal-pay compensation based on experience, community exposure and technical knowledge.
Application Process
Eligible candidates interested in the position are requested to submit a comprehensive CV with a supporting covering letter, mentioning their present and expected salary. Please send applications to [email protected] mentioning the specific position in the email subject line. Only shortlisted candidates will be contacted for an interview.